Trouble with Bank of America online.You’re not alone.Some Bank of America customers had difficulty accessing their online banking accounts on Friday. This message was displayed on the bank’s website.
Overview
Around 12:30 p.m., the bank said most customers were able to log in with no issues. Customer information remains safe and secure, it said. But at 1 p.m., some users were still having trouble with their accounts.
Cure
As of 2:30 p.m., Bank of America said that online and mobile services were fully restored.More than 10,000 customers reported problems with the bank’s online and mobile services Friday morning, according to website Downdetector, which tracks real-time status and outage information for a variety of online and mobile service
Customer overview
On social media, several customers raised concerns that they couldn’t access their accounts.
The bank told the Observer it was aware that some customers were “experiencing slowness” as they tried to access their account information on Friday and said it was working to improve the situation as soon as possible.
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